Terms & Conditions

Last updated: 09.06.2026Art. 1 Scope of ApplicationThese Terms and Conditions govern the contractual relationship between Churchexit.ch and the users of the website in connection with the services offered online.The version published on the website at the time the contract is concluded shall apply.Art. 2 ProviderThe provider of the service is:[Operator / Company]
[Address]
[Postcode City]
SwitzerlandContact: [email protected]Art. 3 Subject Matter of the ServiceChurchexit.ch provides digital support for creating a church exit letter in Switzerland.The service includes in particular:* the collection of the data entered by the customer
* the allocation of a recipient address based on denomination and postcode
* the creation of a personalised church exit letter as a PDF
* the delivery of this PDF document by emailChurchexit.ch is responsible for providing the PDF document, but not for the actual legal, tax-related, or administrative completion of the church exit.Art. 4 Supported Document TypesChurchexit.ch currently supports the following document types:* church exit letter for one adult
* joint church exit letter for two adults
* family church exit letter for two parents or legal representatives with 1 to 5 children under the age of 16All persons included in one document must generally belong to the same denomination and live at the same address.Children aged 16 or older should declare their church exit themselves.Art. 5 Conclusion of the ContractThe contract between the customer and Churchexit.ch is concluded once the order has been completed via the website and the payment has been successfully confirmed.After successful payment, Churchexit.ch begins the automated processing of the entered data, the creation of the church exit letter, and the electronic delivery of the PDF document to the email address provided.Art. 6 Prices and Payment TermsThe prices displayed on the website or during checkout at the time of the order apply. Prices are shown in Swiss francs.Payment is made online via the payment service provider used on the website.Churchexit.ch reserves the right to adjust prices at any time. For a specific order, however, the price communicated at the time the order is completed applies.Art. 7 Customer Obligations and ResponsibilityThe customer is obliged to provide all information completely, correctly, and truthfully.The customer is in particular responsible for:* the correctness of the personal data entered
* the correctness of the email address provided
* selecting the correct denomination
* selecting the appropriate document type
* reviewing the generated PDF document
* printing and personally signing the church exit letter
* submitting the letter to the competent authority in due timeFor documents covering two adults, both adults should sign.For family documents, both parents or legal representatives should sign.Churchexit.ch accepts no responsibility for consequences resulting from incorrect, incomplete, or misleading customer entries.Art. 8 Special Responsibility for Family DocumentsFor family documents, the customer confirms that the adults entered are entitled to make the declaration on behalf of the listed minor children.Churchexit.ch does not verify parental authority, representation rights, family law circumstances, or any other special legal circumstances.Family documents are intended only for standard situations in which two parents or legal representatives act jointly.Art. 9 No Legal, Tax, or Administrative AdviceChurchexit.ch provides digital document generation.The service does not constitute legal advice, tax advice, religious advice, or official administrative advice.The customer is responsible for obtaining legal, tax, or administrative advice if there is any uncertainty.Art. 10 No Guarantee of SuccessChurchexit.ch creates the personalised church exit letter based on the data entered by the customer and the available recipient data.Churchexit.ch does not guarantee that a specific parish, church municipality, authority, or other competent body will accept the exit in every case, at a specific time, or without further questions.The final decision regarding form, recognition, validity, and processing of the church exit lies with the competent body.Art. 11 RefundsThe separate Refund Policy of Churchexit.ch applies.A refund may be reviewed in particular if the correctly used church exit letter is rejected by the competent body or if no response is received despite correct use.The customer must provide evidence that the requirements under the Refund Policy are met.Art. 12 No Withdrawal After Commencement of the Digital ServiceThe service offered is a digital and personalised service.Once processing of the order has begun or the personalised PDF document has been created or sent, there is generally no right of withdrawal, return, or refund, unless mandatory legal provisions or the Refund Policy provide otherwise.Art. 13 Data ProtectionThe data submitted via the form is handled carefully and processed exclusively within the scope of the service offered.Further information is provided in the separate Privacy Policy of Churchexit.ch.Art. 14 Availability and Technical IssuesChurchexit.ch makes reasonable efforts to ensure reliable operation of the website and technical systems.However, uninterrupted availability cannot be guaranteed.Churchexit.ch is not liable for outages, delays, or disruptions caused by third-party providers, internet connections, payment service providers, email services, security services, or other technical causes outside the direct control of Churchexit.ch.Art. 15 Limitation of LiabilityTo the extent permitted by law, Churchexit.ch excludes liability for slight negligence.Churchexit.ch is in particular not liable for:* financial disadvantages resulting from a delayed, rejected, or unconfirmed church exit declaration
* church taxes, additional payments, or other consequential costs
* delays or decisions by parishes, church municipalities, authorities, or other competent bodies
* incorrect or incomplete customer entries
* special legal or family circumstances that are not reflected in the form
* outages or disruptions involving third-party providersArt. 16 Copyright and Rights of UseAll content of the website, templates, texts, structures, and technical processes of Churchexit.ch are protected by copyright to the extent legally possible.Use by the customer is permitted exclusively within the scope of the ordered service.Art. 17 Changes to these Terms and ConditionsChurchexit.ch may amend these Terms and Conditions at any time.The version published on the website at the time the contract is concluded shall be authoritative.Art. 18 Applicable Law and Place of JurisdictionSwiss law applies.The place of jurisdiction, to the extent permitted by law, is:[Insert place / jurisdiction]

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Privacy Policy

Last updated: 10.06.2026Art. 1 Responsible PartyThe party responsible for data processing in connection with the website Churchexit.ch is:[Operator / Company]
[Address]
[Postcode City]
SwitzerlandContact: [email protected]Art. 2 Principle of Data MinimisationChurchexit.ch processes personal data only to the extent necessary for providing the website, processing payments, creating the personalised church exit letter, sending the PDF document, ensuring the security of the service, and handling support and refund requests.Personal data that is required only for creating the church exit letter is generally stored only temporarily.After successful payment, creation of the PDF document, and delivery by email, the personal data used for document generation is deleted or overwritten in the database.This applies in particular to names, addresses, dates of birth, baptism dates, baptism places, and information relating to children.Art. 3 Types of Data ProcessedIn connection with the use of Churchexit.ch, the following data in particular may be processed:a) Data Actively Entered by the UserDocument type, denomination, salutation, first name, last name, date of birth, street and house number, postcode, city/town, email address, and optional information regarding baptism date and baptism place.For documents covering two adults, the details of both adult persons are processed.For family documents, additional information about the listed children is processed, in particular first name, last name, date of birth, and optional information regarding baptism date and baptism place.b) Technical and Process-Related DataTechnical and process-related data may also be processed, in particular IP address, date and time of the request, technical log data, security data, payment and transaction references, order and form references, delivery information, and error or system messages.Art. 4 Particularly Sensitive DataThe indication of denomination or religious affiliation may constitute particularly sensitive personal data.Processing this information is necessary so that Churchexit.ch can provide the requested service, in particular for selecting the responsible recipient address, creating the appropriate church exit text, and generating the personalised PDF document.By submitting the data and confirming the Privacy Policy, the user consents to this processing to the extent that consent is required.Art. 5 Data Relating to ChildrenFor family documents, personal data relating to children may be processed.Such data may only be entered by parents, legal representatives, or other persons authorised to do so.Churchexit.ch does not verify parental authority, representation rights, family law circumstances, or any other special legal circumstances.The data relating to children is processed only for the creation of the family document and the delivery of the PDF document, and is deleted or overwritten in the database after successful delivery.Art. 6 Purposes of Data ProcessingPersonal data is processed in particular for the following purposes:Creation of a personalised church exit letter, allocation of the responsible recipient address, payment processing, delivery of the PDF document by email, handling of support and refund requests, prevention of misuse, system security, technical maintenance, and fulfilment of legal, contractual, or accounting obligations.Art. 7 Data Processing ProcedureThe user enters the required data via the form on Churchexit.ch.After the form is submitted, the data is validated and stored temporarily so that a personalised PDF document can be generated automatically after successful payment.After successful payment, the PDF document is generated and sent to the email address provided.After successful PDF creation and successful email delivery, the personal data required for document generation is deleted or overwritten in the database.Art. 8 Data Stored After DeletionAfter successful fulfilment of the order, Churchexit.ch generally no longer stores names, addresses, dates of birth, baptism dates, baptism places, or information relating to children in its own database.However, for evidence, support, payment, security, and technical purposes, data that is not directly personal or only indirectly attributable may continue to be stored.This includes in particular order reference, document type, number of included adults, number of included children, payment status, payment reference, delivery reference, filename of the sent PDF document, timestamps, error messages, deletion time, and a technically protected hash reference of the email address.After successful delivery, the email address is not stored in plain text in the database. Instead, a protected hash reference may be stored so that support requests can be checked against the email address provided again by the customer.Art. 9 Abandoned, Unpaid, or Failed OrdersFor abandoned or unpaid orders, the personal data entered for document generation is automatically deleted or overwritten after a short technical retention period.For failed orders, personal data may be stored temporarily so that technical errors can be reviewed and support requests can be handled.After expiry of the technical retention period, this data is also deleted or overwritten.Art. 10 Support and Manual RegenerationIf a user requires support, Churchexit.ch may use the order reference, payment reference, delivery reference, and hash reference of the email address to verify whether an order exists and whether the request can plausibly be linked to the original order.Because the personal document data is deleted or overwritten after successful delivery, Churchexit.ch cannot reconstruct the original PDF document without the required information being provided again.If manual regeneration is required, the user must provide the necessary information again.Art. 11 Services and Third-Party Providers UsedTechnical third-party providers are used to provide the service and operate the website.Website and FormThe public website and the form may be provided via Carrd or comparable website services.Hosting, Backend, and InfrastructureThe technical processing of form requests, database functions, security mechanisms, and backend functions use Cloudflare services.This may include in particular Cloudflare Workers, Cloudflare D1, Cloudflare Browser Rendering, Cloudflare Turnstile, and Cloudflare Rate Limiting.Bot and Abuse ProtectionCloudflare Turnstile is used to protect against automated submissions and misuse.Payment ProcessingPayments are processed via Stripe.Payment-related and transaction-related data may be processed by Stripe. Payment data such as full credit card numbers is not stored by Churchexit.ch.Email DeliveryResend is used to send the PDF document by email.In this context, in particular the email address, delivery metadata, message content, and PDF attachments may be processed.Art. 12 Creation and Delivery of the PDF DocumentThe data entered by the user is used to create a personalised PDF document.The PDF may contain in particular names, address, dates of birth, denomination, optional information regarding baptism date and baptism place, information relating to children in the case of family documents, and the recipient address of the competent body.The PDF is sent to the email address provided by the user.After successful delivery, the personal data used for document generation is deleted or overwritten in Churchexit.ch’s own database.However, technical service providers, in particular the email service provider, may process or store delivery information, message content, or attachments for a certain period within their own systems.Art. 13 Legal Bases for ProcessingTo the extent required by applicable law, personal data is processed in particular for the performance of pre-contractual measures, for the fulfilment of a contract, based on overriding legitimate interests, based on legal obligations, or based on the consent of the data subject.Art. 14 Disclosure to Third Parties and Processing AbroadPersonal data may be disclosed to technical service providers and processors to the extent necessary for providing the service.Because the technical providers used may also operate abroad or use geographically distributed infrastructures, it cannot be excluded that data may be processed outside Switzerland.Where required, such transfer takes place in compliance with the applicable data protection requirements.Art. 15 Retention PeriodPersonal data is stored only for as long as necessary for the purposes stated or as required by legal, contractual, accounting, security-related, or technical reasons.The personal data required for document generation is deleted or overwritten in the database after successful payment, PDF creation, and email delivery.Technical, payment-related, security-related, and accounting-relevant data may be stored for longer where this is necessary for evidence, support, security, accounting, or legal purposes.Art. 16 Data SecurityChurchexit.ch takes appropriate technical and organisational security measures to protect personal data.These include in particular the time-limited storage of data required for document generation, the deletion or overwriting of personal document data after successful delivery, the use of technical protection mechanisms against automated submissions, and the storage of a hash reference of the email address instead of the email address in plain text after successful fulfilment.Despite all due care, absolute security of data processing and electronic transmission cannot be guaranteed.Art. 17 Rights of Data SubjectsWithin the scope of applicable data protection law, data subjects have in particular the right to request information about processed data, request correction of incorrect data, request deletion of data where no retention obligations prevent this, request restriction of processing, object to processing, and request the release of certain data where applicable.Requests may be sent to the following email address:[email protected]Art. 18 System Logs and MaintenanceSystem logs and technical maintenance data may be collected to ensure the operation of the service.This may include in particular technical information, IP address, timestamps, error logs, and security-relevant information.This data is used for the secure and reliable operation of the service, error analysis, and prevention of misuse.Art. 19 Changes to this Privacy PolicyChurchexit.ch reserves the right to amend this Privacy Policy at any time.The version published on the website shall apply.Users are advised to consult this page regularly.

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Impressum

Legal NoticeInformation in accordance with Swiss lawResponsible for the content of this website:[First name Last name / Company name]
[Street and house number]
[Postcode City]
SwitzerlandContactEmail: [Email address]
Phone: [Phone number, optional]Websitewww.churchexit.chServiceChurchexit.ch is an online service that provides digital support for creating a church exit letter in Switzerland.The service includes in particular:* the collection of the data entered by the user
* the allocation of a recipient address based on available data
* the creation of a personalised church exit letter as a PDF
* and the delivery of this document by emailNotice Regarding the ServiceChurchexit.ch is responsible for providing the PDF document, but not for the actual legal or administrative completion of the church exit.The user is responsible for:* the correctness of the data entered
* reviewing the generated document
* personally signing the document
* and submitting it to the competent bodyDisclaimerAll content on this website has been prepared with the greatest possible care. Nevertheless, no guarantee is given for the accuracy, completeness, or timeliness of the content provided.To the extent permitted by law, Churchexit.ch is not liable for direct or indirect damages arising from the use of this website or the service provided.CopyrightThe content, texts, templates, structures, and presentations on this website are protected by copyright to the extent legally possible.Any reproduction, editing, distribution, or other use outside the intended use requires the prior written consent of the responsible party.External ServicesTechnical third-party providers may be used to provide the service, in particular in the following areas:* hosting and infrastructure
* payment processing
* email delivery
* bot and abuse protectionFurther information can be found in the Privacy Policy.

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Payment Successful

Your payment has been successfully processed. Your cancellation letter will now be generated automatically and sent to the email address you provided.Please also check your spam or junk folder if you do not receive the email within a few minutes.

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Payment Cancelled

Your payment was interrupted or not completed. No successful purchase was processed.If you still wish to order the exit letter, you can return to the home page and start the process again.

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FAQ

Frequently Asked QuestionsImportant Information
Churchexit.ch generates a personalised PDF document for you.You are responsible for reviewing the generated PDF, printing it, signing it, and sending it to the recipient address shown on the document.For family documents, both parents or legal representatives should sign the letter.Children aged 16 or older should submit their own church exit declaration.Which document types are supported?Churchexit.ch currently supports the following document types:- One adult
- Two adults
- Family: two parents / legal representatives + 1 to 5 children under 16All persons included in one document must usually:- belong to the same church denomination
- live at the same address
- use the same recipient lookup based on postcode and denominationWhich churches are supported?The service currently supports church exit letters for:- Römisch-katholisch
- Evangelisch-reformiertThe correct recipient address is selected based on the selected denomination and Swiss postcode.Can I include children in the document?Yes. The family document can include 1 to 5 children under 16, together with two parents or legal representatives.Children aged 16 or older should submit their own church exit declaration.Can I create a family document with only one parent?At the moment, the family document is designed for two parents or two legal representatives.If your situation involves sole parental authority, separated parents, guardianship, or another special family situation, please review carefully whether the generated document is suitable before using it.Do both adults need to sign?Yes.For a document with two adults, both adults should sign.For a family document, both parents or legal representatives should sign the PDF before sending it to the church office.Is the church exit legally valid?Churchexit.ch prepares a personalised church exit letter based on the details you provide.You must:- review the PDF carefully
- print it
- sign it
- send it to the recipient address shown on the documentThe final processing and confirmation of the church exit is handled by the responsible parish, church office, or church authority.Do I still need to print and send the letter myself?Yes.After payment, you receive the personalised PDF by email. You then need to print it, sign it, and send it to the address shown on the document.We recommend sending the letter by registered mail.How is the correct recipient address determined?The recipient address is selected based on:- your selected denomination
- your Swiss postcodeThe address is then added directly to your generated PDF.What if I do not know my baptism date or baptism place?You can leave the baptism date and baptism place empty.The generated letter will state that these details are not available and request that the church office processes the exit without unnecessary delay.How quickly will I receive the PDF?The PDF is normally generated automatically after successful payment and sent to your email address within a few minutes.Please also check your spam or junk folder.What if I do not receive the PDF?Please first check your spam or junk folder.If the email still does not arrive, contact us at:[email protected]Please include:- your name
- the email address used for the order
- the approximate time of purchaseWill I stop paying church tax immediately?A formal church exit may affect your obligation to pay church tax.The exact effect depends on your canton, municipality, tax situation, and the processing date accepted by the relevant church office or authority.Churchexit.ch does not provide tax advice.What if the church rejects the letter?If the church rejects the generated letter even though you used it correctly, you may request a refund under our refund policy.Please keep evidence of the rejection and your proof of sending.What if I receive no response from the church?If you sent the signed letter correctly and receive no response after a reasonable period, contact us.Please include:- your order reference
- proof that you sent the letter
- the date of sending
- any response or correspondence received from the church officeRefund eligibility is reviewed under our refund policy.Does Churchexit.ch send the letter for me?No.Churchexit.ch generates the PDF and sends it to you by email. You are responsible for printing, signing, and sending the document to the recipient address shown on the PDF.Is Churchexit.ch a church authority, parish office, or government office?No.Churchexit.ch is an independent online service that helps users prepare a personalised church exit letter. The final processing is handled by the responsible church office or authority.Is this legal or tax advice?No.Churchexit.ch provides a document generation service. It does not provide legal, tax, religious, or administrative advice.

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Refund Policy

100% Money-Back GuaranteeWe want the generated church exit letter to be useful and accepted when used correctly.You may request a refund if:- the church office rejects the generated letter, or
- the church office does not respond after you sent the signed letter correctly and waited a reasonable periodWhen does the refund apply?The refund guarantee applies if:- you used the generated PDF correctly
- the relevant adults signed the document
- the letter was sent to the recipient address shown on the PDF
- the entered information was complete and correct
- you can provide evidence of rejection or non-responseFor family documents, both parents or legal representatives should sign the document before sending it.When does the refund not apply?The refund normally does not apply if the issue was caused by:- incorrect or incomplete information entered in the form
- an incorrect email address entered during checkout
- not printing, signing, or sending the document
- sending the document to a different address than the one shown on the PDF
- including a child aged 16 or older in a family document
- a special legal or family situation that was not suitable for the standard document
- a change of mind after the PDF was generated and delivered
- technical problems outside our control after the PDF was successfully sentHow to request a refundPlease send your refund request by email to:[email protected]Please include:- your order reference
- your order date
- your full name
- the email address used for the order
- evidence that the church exit was rejected, or evidence that you sent the letter and received no response
- any correspondence received from the church officeDeadline for refund requestsFor a rejection, please request the refund within 30 days of receiving the rejection.For non-response, please contact us after a reasonable waiting period and include proof that the signed letter was sent.Review of refund requestsRefund requests are reviewed individually.If your request is approved, the refund will normally be issued within 14 days to the same payment method originally used for the purchase.ImportantChurchexit.ch provides a personalised PDF document generation service.We cannot guarantee how quickly a parish, church office, or authority will process your request. The refund guarantee applies only under the conditions described above.

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